Question 1

Enhance your Midway Experience!

Accepted Answer

We are committed to giving you the best possible experience on our Midway, but being prepared will help you get the most out of your day!

Question 2

Know our height requirements.

Accepted Answer

Please measure your child before arriving or at any of our Measure Up measuring charts at our ticket purchase points. Also, we have Measure Up signs posted at each ride stating that rides’ height and seating requirements.  Please refer to these signs to Measure Up your children. Height requirements are set by the ride manufacturers for the safety of the patrons.  Height Requirements are adhered to For The SAFETY of ALL patrons.

Question 3

Please be advised that children under 42 inches may be required to ride some attractions with a paying adult rider for safety.

Accepted Answer

All Riders must have a wristband or credits to ride.

Question 4

Wear comfortable shoes.

Accepted Answer

OPEN-TOED shoes are not allowed on certain rides for your safety.

Question 5

Rainy or Inclement Weather.

Accepted Answer

For your safety, certain rides may close during severe or inclement weather and reopen as soon as possible. Concessions and games will remain open unless conditions are extremely severe. All wristbands are time-sensitive and non-refundable, and in the case of weather, we do not issue rain checks. Credits, tickets, or Fantasy FunPass never expire and can be used at any of our events. Please check the weather BEFORE Making your purchases, as we cannot control the weather.

Question 6

WRISTBANDS are non-transferrable and non-refundable.

Accepted Answer

Please make certain that you safeguard your wristband, as it cannot be replaced under any circumstances.  Tampering with, attempting to remove and reapply will negate the wristband.  Wristbands found to be tampered with will NOT be honored, nor replaced.  THERE ARE NO EXCEPTIONS.

Question 7

Come prepared for the unexpected.

Accepted Answer

Pack sunscreen, an umbrella and appropriate clothing in case the weather suddenly turns wet or unseasonably warm or cool.

Question 8

Please Secure ALL LOOSE ARTICLES

Accepted Answer

Keys, cell phones, wallets and other items tend to get lost during rides. We are not responsible for lost or damaged items on our Midway. Ride Operators are Not Responsible for securing or protecting your personal property.

Question 9

LOST ITEMS

Accepted Answer

Can be found at Guest Services or Offices during the Festival or Fair. We encourage guests to leave valuables at home and to always secure keys, cell phones, and wallets during the ride.

Question 10

Lost Children or Parents

Accepted Answer

If you become separated from your parents, children or friends during your visit to our Midway, please go to our Guest Services or Midway Office as they are in contact with Police and Security personnel at the Festival or Fair and all Managers on the Midway.

Question 11

Guests with Disabilities

Accepted Answer

We welcome guests with special needs and we want to help make your day a comfortable and memorable one. Please see our Guest Services to see what services are offered.

Question 12

FIRST AID

Accepted Answer

There is a first aid or medic station at each of our events. Please see Guest Services or a member of our management team to find the nearest location.

Question 13

OUR RIDES

Accepted Answer

For your Safety, all Fantasy Amusement Company, Inc. rides have height requirements.  Some Rides do not allow single riders.  
All patrons must follow all posted signage and listen to instructions given by the ride operator at all times. This is for the safety of all riders.
Remain seated and restrained, and always keep your arms, legs, and head inside the ride.

Remove all loose articles, such as sunglasses, cell phones, hats, open-toed shoes, and jewelry that may have the potential to fall off during the ride. We are not responsible for lost articles.  Selfie Sticks are NOT allowed on any ride at Any Time.  Your Property is YOUR Responsibility.

WARNING
You may be held legally liable for loss or injury to bystanders caused by flying objects you fail to secure. Please secure all personal property before riding any ride.